If you're looking to publish (or archive) your content at a specific date and time or would like to archive it after certain date please follow the next steps so our team can schedule it for you.


This guide requires a user with at least a Restricted Editor role. If you don't have access to Pages, Articles, or Departments you will not be able to make the necessary changes.


All scheduled content should be submitted at least two business days before the expected publication time to allow adequate time for review and approval.


Set a Schedule Time

  1. Go to Create or Edit the content you wish to schedule.

    • Please note: this feature is only available to Pages, Articles, or Departments.

  2. After having made the changes, in the right sidebar, look for the Scheduling Options.
    • Scheduling happens periodically every 15 minutes. These periods line up to publish the changes at standard intervals, i.e., 9:00, 9:15, 9:30, 9:45, etc. 

      To ensure your content is published at the next available time interval, set it to publish 5 minutes before. For example, if you want to publish your content at 9 a.m., use 8:55 a.m.; if you want to publish your content at 4:30 p.m., use 4:25 p.m., and so on.

      The time portion is optional. The default time is midnight EST.

  3. For Publishing: use the Publish On the field.
  4. (Optional) For Archiving: use the Unpublish On field.
    This field is optional. If you only want to schedule when the content is published, you don't need to fill it out.




Submit for Review

  1. Once ready, set the State of your content (at the bottom of the screen) to In Review. This will allow content reviewers to access your content.

  2. Save
  3. Once a reviewer has approved your content it will be saved as Approved / Pending. 


Once Approved, you will NOT be able to make any further edits to your content. If you need to make a change, please submit a ticket.



View Schedule Content

If you would like to review the status of your scheduled content you can:


  1. Navigate to your profile by clicking on your Email address in the top navigation bar


  2. Select the Scheduled tab
     
  3. You will be greeted with the list of articles and pages that have a scheduled time. All contents — Draft, In Review, and Approved — will be listed here.
    • If you don't see your content here, it may have already been published.



Things to Avoid

  • Changing the Title will change the URL. This change is reflected immediately.