Use this process to recreate a Sympa list or other email list in Poppulo by exporting the subscriber list, converting it to CSV, and importing it into Poppulo as a tag

A note about student inclusion in Poppulo

Poppulo can send emails only to students who meet one of the following criteria.

  • Any students enrolled in the current or the next two upcoming semesters (e.g., fall, winter, spring)
  • Any student not currently enrolled but who has accessed a University system such as JHED or SIS in the past 90 days. 


If they do not meet one of these criteria, they will not receive email through Poppulo.

This is particularly important between semesters, when students have not registered for classes.  


Before you begin
These requirements are needed to export your Sympa list or import it into a Poppulo tag.
• You must be an owner of the Sympa list
• You must be on campus or connected to VPN
• You must have a Bloomberg School Poppulo account
• A Poppulo tag must already exist
• Contact the Web Team if a tag needs to be created


Exporting your list from Sympa

The following steps will walk you through exporting your list from Sympa. **If you are not exporting from Sympa, you can skip this step.

  1. Be on campus or VPN
  2. Go to https://lists.jh.edu
  3. Log in
  4. Go to Home> My lists
  5. Find your listserv(Make sure you are an owner)
  6. Click on View the list of subscribers(Under "View or Manage Subscribers")

  7. Click on Dump or Dump with Names

  8. Save the txt file to your computer

Converting your list into a CSV

  1. Open the text or xls file with Excel
  2. Replace @jhu.edu, @jhmi.edu, and any other JHU-branded domain with @jh.edu
  3. If the subscriber is not already represented by a JHED address, look up the person’s JHED and use jhed@jh.edu
  4. Save the file using "Save As" to change the format to CSV.

Importing your list into your Tag

Read Poppulo documentation

*If a tag does not already exist, contact the Web Team to have it created before importing the list.


Removing Users from a Tag

Read Poppulo documentation


Saved Searches and Tags cannot be used in the same email. If you need to send to multiple recipient groups, submit a ticket to the Web Team.