Where do I go if I have a question or need assistance?
If you need assistance, the Web Team is here to help! We have a few outlets you can visit:
Website Style Guide
Our website style guide will help you understand and make good use of the features we offer within our platform. It provides information regarding the colors, fonts, and components we use in our website as well as examples of how these are used. It can be a great source of information as well as inspiration.
Visit our Website Style Guide →
Help Texts in Drupal
Keep an eye out for help texts within Drupal. Many content types and fields in Drupal will have a brief description, called help text, that can provide basic information and even links to our documentation.
Help Desk Knowledge Base
Many more articles are available in this knowledge base outside of the Getting Started training material. Feel free to search and explore if you’re looking for guidance on how to do something from general info & FAQs or specific to Drupal information.
Visit the Knowledge Base →
Help Desk Ticketing System
If you still can’t find your answer in the Knowledge Base, please submit a ticket to the Web Team Help Desk ticketing system. A member of the Web Team will work with you to help answer your questions through the ticket or set up a video call if necessary.
Coming Soon: Quarterly Refresher Training
There will be a quarterly refresher training where new website updates will be discussed and questions can be posed in a group setting. Attendance is optional. Information about attending these trainings will be shared once available.
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