Archiving is the recommended alternative to deleting content. It removes content from public view but keeps it for potential recovery.


Requesting Content Archiving

Content editors can request content archiving,

  1. Find your content (e.g., in the Content section or Group Content tab).

  2. Change its state to "Archive Requested".
  3. Add the reason for the archive request to the log message.
    Content will not be archived without a valid reason note in this log.

  4. Save your changes. Once an archive request has been made, no additional changes should be made to the content.

Your content will be submitted for review and will remain publicly available until a reviewer takes action. Please reach out to the moderation team if the need for archiving is especially urgent. 

Recovering Archived Content

Archived content can be recovered by content editors who have access to that content (usual permissions will apply).

  1. Find your content (e.g., in the Content section or Group Content tab).

  2. Change its state to "Draft".
  3. Save your changes


Saving as a Draft creates an editable version but does NOT automatically publish it. To make it public again, you must submit it through the standard publishing workflow.


For Content Reviewers and Moderators


This portion of this article requires a user with the Site Editor role. If you don't have this capability, you will NOT be able to make the necessary changes.


When a content state is saved as "Archiving Requested", it will appear in the content moderation queue for review:

  1. Review the content to ensure it is no longer needed publicly. Content remains publicly available while in the "Archive Requested" state.

  2. The content state should be "Archived." If this is not appropriate, you can switch the state to "Draft."
  3. Save. This is the final step and makes the content inaccessible to the public.


Additional notes

  • Once an archive request has been made, no additional changes should be made to the content. For this reason, the only available changes from "Archive Requested" are:
    • Save as "Archive" - complete the request and take the content offline
    • Save as "Draft" - work can continue on the content.
  • If archiving is not necessary, or if the request was mistaken, the content should be returned to "Draft" and then submitted to Workflow to reinstate the "Published" state
  • Content should not be left in "Draft" unless there are pending changes still to be addressed.


Learn more about content moderation states →